Southwest HVAC News
HVAC-R Distributor Upgrades to Epicor Eclipse.
Wittichen Supply Company Replaces Homegrown
Solution With Industry-Specific ERP
Software Corporation, a global provider of industry-specific
enterprise software to promote business growth, today announced
Wittichen Supply Company has chosen the EpicorŽ EclipseŽ
distribution system to replace a homegrown solution and help
digitalize their HVAC business.
Founded in 1914, Wittichen Supply Company is a regional distributor
of air conditioning, heating, and refrigeration equipment with
nearly 250 staff members in more than 25 locations throughout
Alabama, Georgia, and the Florida panhandle. Wittichen is a member
of the Key Wholesaler Group, a national HVAC-R purchasing
Prior to partnering with Epicor, Wittichen relied on a "homegrown"
system that was first developed in 1996 and maintained by a small IT
staff at the company's headquarters in Birmingham, Alabama. As time
passed, the company began to outgrow its proprietary software and
senior staff realized there was a need for a more sophisticated
"We were at a crossroads," said Charles Herring, general manager,
Wittichen Supply Company. "We needed to upgrade our system to keep
up with recent growth, and that was going to either involve
investing in additional IT staff and resources or seeking out a
modern, out-of-the-box solution. We worked with a consultant who
helped us determine it was time to upgrade and, after looking at
several options, we decided Eclipse would be the best choice for our
Industry-Specific Functionality Improves Business Operations
Wittichen plans to take advantage of several industry-specific
features within Eclipse, including improved inventory management and
reporting, greater insight into costs associated with purchasing
decisions, and advanced forecasting, which will help address the
seasonal nature of the business. Herring said these features will
ensure Wittichen branches "have what our customers need when they
need it" and "help us remain competitive among regional and national
HVAC-R suppliers." With Eclipse, each branch manager will have the
autonomy to tailor inventory for their specific market while
collaborating with remote colleagues and reporting back to the
organization's corporate headquarters.
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"We are thrilled to welcome Wittichen Supply to Epicor and to
play a part in their continued growth," said Kami Kurth, senior
director of product management, Epicor. "Eclipse is built to
take on the unique operational requirements specific to
wholesale distributors with little to no customization. Because
Epicor solutions are tailored to the industries they serve, our
customers can be confident they have chosen a technology partner
that understands and anticipates their needs."
About Epicor Eclipse
Epicor Eclipse is a leading distribution ERP software solution
that offers powerful capabilities for wholesalers in the
plumbing, HVAC, electrical, and PVF industries. Eclipse is built
upon the premise that it needs to work the way distributors
work, while also delivering best practices for distribution
operations that help drive costs out of the supply chain,
increase sales and margins, and improve customer service. Visit
the Epicor Eclipse solution hub to learn more.
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide
flexible, industry-specific software designed around the needs
of our manufacturing, distribution, retail, and service industry
customers. More than 40 years of experience with our customers'
unique business processes and operational requirements are built
into every solution-in the cloud, hosted, or on premises. With
this deep understanding of your industry, Epicor solutions
manage complexity, increase efficiency, and free up resources so
you can focus on growth. For more information, connect with
Epicor or visit www.epicor.com.
Epicor, Eclipse, and the Epicor logo are trademarks or
registered trademarks of Epicor Software Corporation, registered
in the United States and other countries. Other trademarks
referenced are the property of their respective owners. The
product and service offerings depicted in this document are
produced by Epicor Software Corporation.