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Southwest HVAC News


Business Development Resources (BDR), the training and business coaching authority for home services industry professionals, connected and inspired nearly 400 home service professionals at SPARK 2023, the ultimate training and networking event for contractors.

The second annual industry event on Jan. 11-14 in Tucson, Arizona, was an opportunity for contractors, distributors, and other professionals to cultivate new ideas and develop strategies for communicating with new generations and collaborating with peers.

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ďAt SPARK 2023, we were able to ignite the industry leaders with impactful keynote talks, meaningful business breakout sessions, and of course, great food and activities in an amazing setting,Ē said Kim Archer, vice president of coaching at BDR. ďAfter a couple of challenging years, we wanted to provide an outlet to help our clients and their teams recharge and head into the new year with tools to help them reach their goals.Ē

Highlights of SPARK 2023 included:
Keynote sessions led by Clint Pulver, a professional drummer turned workforce expert, and retired Air Force Lt. Col. Waldo Waldman.
Fourteen different breakout sessions on how to drive business success in 2023 through service department efficiency, recruiting new talent into the trades, improved sales management, and marketing tactics to position customers as the hero.
Attendance by nearly 400 contractors, distributors, industry leaders, and professionals.

BDR will hold SPARK 2024 in Savannah, Georgia. For more information about BDR events, visit




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